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Inside Sales Representative I

Established in 2005 and based in Charlotte, North Carolina, SnapAV is a manufacturer and exclusive source of A/V, CCTV and networking products for professional integrators. An industry leader in the custom install channel, SnapAV helps integrators build their businesses by providing a wide range of high-quality products, easily accessible through an intuitive website and backed by award-winning service and support. With a vast catalogue of today’s most popular brands, SnapAV is the premier choice for custom installers across the globe.  In addition to its Charlotte headquarters, SnapAV has operations in California, Texas, Florida, New York and Taipei, with over 250 employees internationally.

At SnapAV we engage customers with curiosity, energize them with passion, and execute everything we do with integrity as we create innovative solutions to IMPACT the connected world.

Engage with Curiosity

Teamwork:  Creates a constructive work environment by contributing ideas, being receptive to other’s ideas, and leveraging differences with integrity.

Communication Skills:  Listens intently and displays curiosity, asking questions that lead to an impactful, collaborative environment.

Decision Making / Problem Solving:  Listens to the opinions of others, evaluates problems, and proposes constructive solutions.


Energize with Passion

Job Knowledge:  Learns how the business works and builds expertise while leading others to grow their own skills.

Managing Work:  Sets priorities and determines resource needs to achieve goals efficiently and is accountable for results.

Develop Motivate:  Inspires by sharing knowledge and motivating others to success through self-development.

Execute with Integrity

Customer Focus:  Is a trusted customer advocate, selflessly meeting all internal and external needs with integrity.

Action Oriented:  Passionate about the work and the goals of the company, maintaining high levels of productivity and a positive impact.

Strategic Agility:  Understands the company’s vision, prioritizes their work accordingly and makes knowledgeable decisions.

Position Description

Reporting to the Inside Sales Manager the Inside Sales Representative I will be responsible for generating revenue through questions based consultative selling while providing best in class support and service.  The position will be working with existing customers to increase sales and to promote new SnapAV products and product categories. The candidate must be comfortable working in a fast-paced environment that is goal oriented and emphasis accountability for delivering results. The position will require a multitasking, forward thinking, efficient and productive go-getter.


Specific Responsibilities

  • Provide best-in-class customer service
  • Build strong relationships with customers in order to become a strategic product partner
  • Promote/sell/secure business from existing customers through question based selling
  • Utilize marketing data to maximize sales efficiency and effectiveness
  • Ability to learn and comprehend electrical based product knowledge in order to deliver end-to-end solutions
  • Partner with internal teams to create synergy amongst all business initiatives


Required Qualifications

  • Bachelor degree
  • Minimum of 2 + years sales experience


Preferred Qualifications

  • Experience using Microsoft Excel and Outlook
  • Business-to-Business Sales Experience
  • Previous Audio Visual knowledge
  • Motivated self-starter
  • Comfortable multi-tasking while taking customer calls


SnapAV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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