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National Accounts Manager - Aisle8

Established in 2005 and based in Charlotte, North Carolina, SnapAV is a manufacturer and exclusive source of A/V, CCTV and networking products for professional integrators. An industry leader in the custom install channel, SnapAV helps integrators build their businesses by providing a wide range of high-quality products, easily accessible through an intuitive website and backed by award-winning service and support. With a vast catalogue of today’s most popular brands, SnapAV is the premier choice for custom installers across the globe.  In addition to its Charlotte headquarters, SnapAV has operations in California, Texas, Florida, New York and Taipei, with over 250 employees internationally.


Aisle8, a division of SnapAV, is the company’s division that serves the IT/Datacom market via dedicated sales, service, and marketing resources to competitively position our products in that market.


At SnapAV we engage customers with curiosity, energize them with passion, and execute everything we do with integrity as we create innovative solutions to IMPACT the connected world.


Engage with Curiosity

Teamwork:  Creates a constructive work environment by contributing ideas, being receptive to other’s ideas, and leveraging differences with integrity.

Communication Skills:  Listens intently and displays curiosity, asking questions that lead to an impactful, collaborative environment.

Decision Making / Problem Solving:  Listens to the opinions of others, evaluates problems, and proposes constructive solutions.


Energize with Passion

Job Knowledge:  Learns how the business works and builds expertise while leading others to grow their own skills.

Managing Work:  Sets priorities and determines resource needs to achieve goals efficiently and is accountable for results.

Develop Motivate:  Inspires by sharing knowledge and motivating others to success through self-development.


Execute with Integrity

Customer Focus:  Is a trusted customer advocate, selflessly meeting all internal and external needs with integrity.

Action Oriented:  Passionate about the work and the goals of the company, maintaining high levels of productivity and a positive impact.

Strategic Agility:  Understands the company’s vision, prioritizes their work accordingly and makes knowledgeable decisions.


Position Description

Reporting to the Aisle8 Vice President and General Manager the Aisle8 National Account Manager will be responsible for leading the efforts to win and expand relationships with large, multi-location customers.  This role must meet monthly sales quotas by generating revenue through questions-based consultative selling while providing best-in-class support and service.  The National Account Manager represents the entire range of company products, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met. The candidate must be comfortable working in a fast-paced environment that is goal oriented and emphasis accountability for delivering results. This role is the primary point of contact for assigned partners, and requires combining sales, administrative, and technical skills to ensure exceptional customer support, sales support, sales engineering, and business planning for assigned partners. 


Specific Responsibilities

  • Manage and establishes productive, professional relationships within large company accounts to ensure long-term success
  • Meet and exceed monthly sales quotes and assigned KPIs
  • Identify and develop new prospects, generate product interest and expand category penetration of existing customer base
  • Develop and manage strategy to grow market share within the IT/Datacom channel
  • Regularly reach out to prospects via phone and email and work to drive engagement and growth
  • Act as the liaison between customers and internal teams ensuring clients’ requirements are met
  • Analyze account profitability and determine sales technique, advertising and market penetration
  • Prepare monthly and quarterly sales reports and submit your findings and analysis to senior management
  • Ability to communicate and collaborate with both technical and business leaders
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Strong sales characteristics and skills, including: qualifying skills, overcoming objections and obstacles to a sale, and asking for the business
  • Ability to price, negotiate, and spec for new and existing customer accounts based on their needs and goals
  • Ensure continued customer satisfaction, build and maintain customer relationships and follow up with company resources to make sure after sales support is received
  • Ability to remain professional and focused throughout conflict resolution
  • Attend trade shows and industry events
  • Capable of multi-tasking and self-managing day-to-day scheduling
  • Stay informed on industry news and trends, products, services, competitors, relevant information about legacy products, existing and emerging technologies, and the latest product-line developments


Required Qualifications

  • Bachelors’ Degree
  • 3+ years’ experience managing national accounts
  • 3+ years’ sales experience
  • Demonstrated sales track record of growing business within large accounts
  • Willing to travel 50%


Preferred Qualifications

  • Advanced Business Degree
  • Prior experience selling or working with technical or IT products
  • Located in the Charlotte, NC Area


SnapAV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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